Terms & Conditions

Last Updated: 10 June 2026

Welcome My Brush Box UK Limited – (Registered in England & Wales – 16490724) (the “Website”). These Terms and Conditions (“Terms”) govern your use of our website, located at https://mybrushbox.co.uk, and the purchase of any physical goods (“Products”) from us.

By accessing our website or purchasing products from us, you agree to be bound by the following terms, including those additional terms and conditions and policies referenced herein. If you do not agree to all the terms and conditions of this agreement, you may not access the website or make a purchase.

Online Store Terms

By agreeing to these Terms, you represent that you are at least 18 years of age.

  • By purchasing a Product from our online store, you agree that you are at least 18 years of age.
  • You may not use our Products for any illegal or unauthorised purpose.
  • You must not transmit any worms, viruses, or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your access to the Website.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

  • The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.
  • We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Modifications to Prices and Products

Prices for our Products are subject to change without notice. All prices displayed on the Website are inclusive of VAT at the applicable current rate chargeable in the UK for the time being, unless otherwise stated.

  • We reserve the right at any time to modify or discontinue the sale of any Product without notice.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of a Product.

Products

Our Products are available to purchase online through the Website. These Products may have limited quantities and are subject to return or exchange only according to our REFUND & RETURNS POLICY and your statutory rights.

  • We have made every effort to display as accurately as possible the colours and images of our Products that appear in the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
  • We reserve the right to limit the sales of our Products to any person, geographic region, or jurisdiction (for example, restricting delivery to UK mainland addresses only).

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/telephone number provided at the time the order was made.

Delivery

All orders are subject to product availability. Delivery times may vary depending on availability and the delivery address, and any estimates provided should be used as a guide only. Risk of loss and damage of Products passes to you on the date when the Products are delivered.

Note: My Brush Box UK Limited is not responsible for any delays caused by courier disruptions, strikes, or (if applicable) destination customs clearance processes for international deliveries.

Returns and Cancellations

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

  • To exercise the right to cancel, you must inform us of your decision by a clear statement.
  • Products must be returned in their original condition and packaging. You will be responsible for bearing the direct cost of returning the goods unless they are faulty or not as described.
  • For full details, including instructions on how to return an item, please review our REFUND & RETURNS POLICY. This does not affect your statutory rights under the Consumer Rights Act 2015.

Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of My Brush Box UK Limited and its licensors. Our trade marks and trade dress may not be used in connection with any product or service without the prior written consent of My Brush Box UK Limited.

User Comments, Feedback, and Other Submissions

If you send certain specific submissions (for example, competition entries) or creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:

  1. To maintain any comments in confidence;
  2. To pay compensation for any comments; or
  3. To respond to any comments.

Third-Party Links

Certain content and features available via our Website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Indemnification

You agree to indemnify, defend, and hold harmless My Brush Box UK Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, and contractors harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

Governing Law

These Terms and any separate agreements whereby we provide you with Products shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Contact Information

Questions about the Terms and Conditions should be sent to us at:

  • Email: info@mybrushbox.co.uk
  • Address: Unit 7 Ebor Court, Randall Park Way, Retford, DN22 8FQ
  • Telephone: 01777 800477